Downloads and Documents

Directors & Officers

  • Protecting yourself against a wide range of legal actions while carrying out management duties.

Engineering Fact Sheet

  • Under Health & Safety Regulations, it is a resident association's duty to ensure that a formal inspection of the passenger lifts takes place every 6 months.

24hr Emergency Assistance Cover

  • Protect yourself against sudden and unforseen incidents at the property which could otherwise expose you or third parties to health risks or property damage.

Landlords Building and Contents

  • When letting out property, protecting your investment is a must.

Property Winter Tips

  • To help you through the winter, we've prepared a leaflet full of winter tips. Download it here.

TOBA - FP Property

  • Terms of Business Agreement for our managing agents containing information about how we conduct our business with you.

Terms & Conditions

  • Terms and Conditions of use of the property members area and online management agents facilitiy.

Insurance Act Explained

  • Download our leaflet explaining the Insurance Act.

Complaint Handling Procedure

  • Details on our complaints handling procedure.


  • Our insurance glossary.